Terms of Service

These Terms of Service (“Terms”) govern your use of the NotesSecured encrypted note application (the “Service”) operated by NotesSecured (“we”, “us”, or “our”).

1. Acceptance

By creating an account, subscribing to a paid plan, or otherwise using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, you may not use the Service.

2. Eligibility

You must be at least 13 years old, or the minimum age of digital consent in your jurisdiction, to use the Service. The Student Pro plan requires a verified academic email address.

3. End-to-end encryption

NotesSecured encrypts everything you create in the app — including notes, to-do lists, titles, tags, folder names and attachments — in your browser before sending it to our servers. You control the encryption passphrase. We do not have access to your content. If you lose your passphrase, we cannot recover your data.

4. Accounts and security

You are responsible for keeping your account password and passphrase secure. You must notify us at support@notessecured.app if you suspect unauthorized access.

5. Subscription and billing

Paid plans are billed monthly and renew automatically unless you turn off auto-renew in Settings. You may cancel at any time. Canceling or turning off auto-renew prevents the next charge; paid access continues through the current paid period and the account then moves to the Free plan. We keep your encrypted vault data. If the vault exceeds any Free plan allowance, existing content remains readable and exportable, but creating or editing content, adding attachments, and creating share links are paused. You may still delete content and revoke links. Full editing returns when usage is within the Free limits or you upgrade.

6. Refunds

We offer a 7-day refund window for new subscriptions. Contact support@notessecured.app to request a refund. Approved refunds are issued to the original payment method. When a refund is approved, auto-renew is turned off, the subscription is canceled to prevent future charges, paid access ends, and the account moves to the Free plan immediately. A refund does not delete your account or encrypted vault data; permanent deletion occurs only if you separately close the account and confirm deletion. The Free-plan over-limit rules in Section 5 apply after the downgrade.

7. Acceptable use

You may not use the Service for illegal activity, harassment, distribution of malware, or to violate the rights of others. We may suspend accounts that violate this policy.

8. Limitation of liability

To the extent permitted by law, NotesSecured is not liable for indirect, incidental, or consequential damages arising from your use of the Service. Our total liability is limited to the amount you paid us in the 12 months before the claim.

9. Changes to the Terms

We may update these Terms from time to time. We will notify you of material changes by email or within the Service. Continued use after changes means you accept the revised Terms.

10. Contact

NotesSecured
Lovable Cloud infrastructure
Email: support@notessecured.app